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Shipping & Returns

 Due to high order volume please allow an additional 3-5 days of processing time once your order has been placed.

 

Free Shipping Offer

Free Shipping on orders of $100 or more.
$8.99 Shipping on orders of 1-2 hanks.
$11.99 Shipping on orders of 3-14 hanks.

Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Unfortunately, at this time we are unable to ship outside the US.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

For orders outside of the contiguous United States, please contact customer service at orders@westcoastparacord.com to get an exact quote to ship. Additional shipping charges may apply.